It's important to note that before attempting any of these methods, you should have a backup of your phone in case anything goes wrong or if you plan on purchasing a new device and need to import your data.
Method 1: Hard Reset AppTo perform a hard reset using this method, first download our Hard Reset App using the button below, then connect your smartphone to your computer using a USB cable and follow the on-screen instructions.
Step 1: Download and open the Hard Reset App, then connect your Motorola G Pure to your computer. Click "Next" to proceed.
Step 2: The app will automatically identify the firmware version currently installed on your device and check for any available updates that enable you to perform a hard reset. Click "Download Firmware" to proceed.
Step 3: Wait for the firmware to download and verify, which may take up to 10 minutes. While you wait, the app will connect to the Motorola G Pure database to search for an update for your device.
Step 4: Once the downloading process is complete, click "Hard Reset" to begin the process, which should take approximately 3 minutes to finish.
Method 2: Factory Reset Online ToolOur final solution for hard resetting your Motorola G Pure involves using an online tool that generates a secret code based on your device's serial number or IMEI. This method is recommended for those who lack technical skills.
To use this tool, follow these steps:
- Access our tool's page here and submit your Motorola G Pure's IMEI through the app. During this process, we will add your device's IMEI to our database for future hard reset processes.
- Select your phone's brand.
- Choose whether or not you want to erase all data on your device. Based on your selection, we will generate a secret code that suits your needs.
- Click the "Generate Secret Code" button. Once the code is generated, it will be available for download along with step-by-step instructions on how to use it.